Terms of Use

These Terms of Use (Terms) govern access to and use of the JobPick website, applications and related features made available by Infinity Technology Australia Pty Ltd (ABN 37 662 524 058; ACN 662 524 058) trading as JobPick (JobPick, we, us or our). JobPick is an online employment marketplace that provides technology through which users may discover opportunities, publish information and communicate.

These Terms apply to all users of the platform, including visitors, candidates, employers, recruiters, recruitment agencies, labour-hire businesses, educational institutions, career services, applicant tracking system providers, HR and recruitment software providers, job-distribution and multi-posting providers, integration partners, authorised organisation representatives and other participants in the employment and recruitment ecosystem. A feature mentioned in these Terms applies only if we make it available. Describing a possible feature does not promise its availability or current operation.

How you accept these Terms. By selecting an acceptance control (such as a checkbox or button) when creating an account, posting a job or accessing a feature that requires acceptance, you agree to these Terms. The acceptance control will be presented alongside a link to the current version of these Terms. We recommend you retain a copy for your records. If you use publicly accessible parts of JobPick without an account, the site-use, intellectual-property and conduct provisions apply to that use to the extent enforceable after reasonable notice. Do not use a feature if you do not agree to the applicable Terms.

Organisational users. If you act for an organisation, you confirm you have authority to bind it and accept these Terms on its behalf. Both you and the organisation must comply with the obligations applicable to your respective conduct. An organisation must manage access rights and promptly remove access when a representative's authority ends.

Privacy. Our Privacy Policy explains how we handle personal information, including in connection with AI-assisted features, matching, recommendations and automated systems. Please read it. Agreeing to these Terms is not a blanket consent to marketing or to any processing for which a separate consent is required by law.

Age. If you are under 18, you must obtain parent or guardian involvement where required by law or our age-appropriate account process. We may restrict features to meet legal or safety requirements.

Minors and vulnerable users. We take reasonable steps to protect younger users. If you become aware of a minor using the platform in a way that may cause harm, please contact us using the details in clause 22.

In these Terms:

References to a job or employment opportunity include only opportunities that may lawfully be advertised through the particular feature. References to a feature do not imply that it is currently offered.

Technology platform only. JobPick supplies technology through which users may discover opportunities, publish information and communicate. Unless we expressly agree in separate written terms to provide a different service, we do not:

Use of JobPick alone does not create any of those relationships. Our tools, including recommendations or automated assistance, do not transfer hiring or employment decisions to JobPick.

Employer and recruiter responsibility. Job Posters and employers are responsible for their recruitment, screening, selection, offers, contracts, pay, workplace conditions, safety and all employment-law obligations, including compliance with the Fair Work Act 2009 (Cth), applicable Modern Awards, anti-discrimination legislation and work-right verification requirements.

Candidate responsibility. Candidates decide whether and where to apply and whether to accept an offer. Candidates remain responsible for independently assessing employers, job opportunities, employment contracts and any suspicious requests.

Moderation does not create responsibility. We may review material, perform a particular check or assist with safety and compliance. That does not make us responsible for a user's hiring decision or amount to a general promise to verify every person, vacancy or statement. Nothing in this clause reduces any duty we owe under law or any separate service contract.

Future functionality. If JobPick in the future becomes directly involved in candidate placement, hiring decisions, labour supply, payroll, employment contracting or immigration advice, those activities may attract additional regulatory obligations. Any such future service will be subject to separate terms and applicable law.

Eligibility. You must be legally able to use the relevant service. Young people who may lawfully seek work are not excluded solely because they are under 18, subject to clause 1.6.

Accurate information. Provide accurate contact and account details and keep them reasonably current. Do not create an account for another person or falsely state your age or identity.

Security. Keep credentials confidential, use appropriate security measures and notify us promptly through the contact route in clause 22 if you suspect unauthorised access. Do not share, sell or transfer an individual account.

Organisation access management. Organisation administrators must authorise access only for people with a legitimate role and promptly revoke it when that role ends.

Verification. We may use email verification at registration. Confirmation that someone controls an email address does not establish identity, organisation legitimacy, qualifications, references, police history, work rights, immigration status, suitability or the accuracy of any other information. Any additional check or label, if offered, concerns only the attribute and time expressly described with that check or label. Verification of one element does not imply verification of any other element.

Accuracy. You must ensure information you submit about your identity, work history, experience, qualifications, licences, credentials, references, skills, availability, contact details and work rights is materially truthful and reasonably current. Do not:

Update obligations. Update or remove material information that is no longer accurate, particularly work rights, availability and contact details.

Review before submitting. Review applications and automatically extracted profile information before submitting them. If a feature transmits an application or profile to a Job Poster, that recipient may retain a copy and handle it under its own legal obligations and privacy notice. Visibility settings, where offered, control how your profile is made available through JobPick; they cannot recall information already lawfully received by another party.

Independent assessment. Assess opportunities and people with reasonable care. Verify material claims, employment terms, salary, work conditions and suspicious requests independently. Report suspected scams or unlawful content to us using the contact details in clause 22. Do not send money or sensitive documents in response to a suspicious request. These steps do not reduce JobPick's own legal obligations.

Work rights. You are responsible for understanding and complying with your visa conditions and work-hour restrictions. JobPick does not provide immigration advice. For information about your visa conditions, use the Department of Home Affairs' Visa Entitlement Verification Online (VEVO) service or contact the Department of Home Affairs directly.

Authority. A Job Poster must have authority to act for the identified hiring organisation and to publish and manage each advertisement. If acting for a client, it must have that client's permission and accurately describe its role. It must identify the hiring organisation accurately unless a lawful confidential-advertising arrangement clearly explains the arrangement without misleading candidates.

Genuine and accurate advertisements. Each advertisement must describe the opportunity accurately and be materially accurate about:

Accurate representation of opportunity type. Do not misrepresent the nature of an opportunity. In particular, do not represent an expression of interest, talent pool, future-opportunity advertisement, training opportunity, unpaid opportunity or business opportunity as a current paid vacancy where that is not accurate. Where an advertisement is for an expression of interest, talent pool or future opportunity, it must be clearly described as such. Promptly correct or close an advertisement when circumstances change.

Prohibited advertisements. Do not advertise:

Anti-discrimination. Screening questions, eligibility rules, outreach and selection must be lawful, relevant to the role and free from unlawful discrimination or harassment under applicable federal and state anti-discrimination legislation, including the Age Discrimination Act 2004 (Cth), Disability Discrimination Act 1992 (Cth), Racial Discrimination Act 1975 (Cth), Sex Discrimination Act 1984 (Cth) and applicable state and territory laws. A lawful occupational requirement or exemption must be properly justified rather than assumed.

Candidate data, platform requirement. As a condition of using JobPick, you must handle candidate profiles, applications and contact details responsibly and only for genuine, lawful recruitment connected with an opportunity or another purpose clearly authorised by the candidate. Regardless of whether the Privacy Act applies to your organisation as a matter of statute, you must not, as a platform requirement:

Labour-hire licensing. If you are a labour-hire provider, you are responsible for obtaining and maintaining all licences, registrations and authorisations required under applicable Commonwealth, state or territory law before providing labour-hire services. As at the effective date of these Terms, licensing schemes for labour-hire providers operate in Queensland, Victoria, South Australia and the Australian Capital Territory. JobPick does not verify whether a Job Poster holds any required licence or authorisation, and the absence of such verification does not relieve a Job Poster of its obligations.

Authorised users and systems. You are responsible for your authorised users, hiring process, application questions, external application pages and any connected systems. Do not suggest that a JobPick ranking, recommendation, badge or other output is a JobPick endorsement or replaces your own assessment. Provide reasonable adjustments and human review where the law requires them.

Prohibited conduct. Do not use JobPick to:

Technical prohibitions. Do not:

Data extraction and scraping. Except to the extent expressly permitted by law or by our prior written authorisation, do not:

AI and competing services. Do not use protected Platform Content, proprietary datasets, non-public outputs or access to JobPick to train or develop a competing machine-learning model or competing service without our prior written permission, except to the extent a non-excludable statutory right permits it. This clause does not claim ownership of facts, your own content or content independently obtained from lawful sources.

As between you and JobPick, you retain any rights you hold in original User Content. You confirm you have the rights and permissions needed to provide it and that its use under these Terms will not unlawfully infringe another person's rights or privacy.

You grant JobPick a non-exclusive, worldwide, royalty-free licence to host, store, copy, format, transmit, display, index, search, process, analyse, back up and otherwise use User Content as reasonably needed to operate, secure, moderate, maintain and improve the features you use, including application delivery, search, matching and recommendations. We may permit service providers acting for us to exercise these rights only to support those purposes, subject to appropriate obligations. Public display and access to candidate content remain subject to relevant visibility choices and applicable privacy law. This licence does not assign your content to us or itself authorise unrelated marketing or unrestricted model training.

You may withdraw content or close your account using available controls. The licence ends for removed content after reasonable technical processing, except to the extent needed for copies already shared with authorised recipients, legal retention, dispute resolution, security records and routine backups until deletion cycles complete. The Privacy Policy explains personal-information retention and rights. We may transfer the benefit of this licence with the platform in a genuine corporate transaction, subject to applicable privacy law and the same scope of use.

If we offer AI-assisted drafting or content tools, you are responsible for reviewing any output before you choose to submit or publish it. Any intellectual-property rights in an output depend on applicable law, the input and third-party rights. We do not promise that outputs are unique or capable of copyright protection.

JobPick and its licensors retain their rights in Platform Content, the JobPick name and trade marks, branding, domains, software and code, interface, original text and graphics, APIs, original database selection or arrangement, taxonomies, search and matching methods, scoring systems, analytics, documentation and confidential know-how, in each case to the extent protected by law. User facts and content remain subject to their own rights.

We give you a limited, non-exclusive, non-transferable permission to access and use available features for their intended, lawful purpose while you comply with these Terms. No other intellectual-property rights are granted. You may not reproduce, distribute, publish, commercially exploit or make derivative uses of protected Platform Content without permission, subject to rights the law does not allow us to restrict.

Feedback you voluntarily provide may be used to improve JobPick without payment. This does not give us ownership of your pre-existing material or personal information outside applicable law and our Privacy Policy.

AI-assisted features. Where available, JobPick may use automated systems and third-party AI technology to assist with search, parsing, matching, categorisation, recommendations, summaries, drafting and ordering of information. We may use Google Gemini technology for some of these purposes. Features and providers may change. Our Privacy Policy explains how personal information is handled in connection with AI-assisted features, matching, recommendations and automated systems, including disclosures required by applicable privacy law.

Outputs are assistive, not determinative. Automated output can be inaccurate, incomplete, outdated or reflect bias. A recommendation, ranking, match, score or generated text is assistance only. It is not a verification, endorsement, promise of suitability or hiring decision by JobPick. The fact that a result appears higher or is not shown does not establish merit or eligibility. Check material information with the relevant person or organisation and review output before relying on, sending or publishing it.

Responsibility for decisions. Job Posters remain responsible for lawful human oversight and their hiring decisions. Candidates remain responsible for choices and content they submit. Neither party may use an automated output as the sole basis for a decision where applicable law requires otherwise. We remain responsible for our own obligations that cannot be excluded.

Anti-discrimination and human oversight. Anti-discrimination obligations under applicable federal and state law apply to recruitment decisions regardless of whether those decisions are assisted by automated tools. Job Posters must comply with their employment and anti-discrimination law obligations when using any AI-assisted feature, appropriately review AI-assisted outputs before acting on them, and maintain suitable human involvement in recruitment decisions where required by law or good practice. JobPick does not make hiring decisions on behalf of any Job Poster.

Privacy and AI. Our Privacy Policy explains how personal information is handled in connection with AI-assisted features, matching, recommendations and automated systems, including any disclosures required by applicable privacy law. Terms acceptance is not consent to any processing for which a separate consent is required.

No immigration advice. Nothing in any AI-assisted feature constitutes immigration advice or a representation about a candidate's visa conditions, work rights or eligibility to work. Users must not rely on any platform output as immigration advice.

A feature may rely on external websites, authentication, cloud, communication, analytics, AI or recruitment-system providers. A third party may have its own terms when you separately use its service. We do not make an independent third party's content or conduct ours merely by linking to it or using it as a component of a feature. Where we select a provider to deliver a JobPick feature, we retain our own responsibilities under applicable law for that feature.

Authorised integrations may change or stop for security, legal, technical or provider reasons. Access to an API, feed, bulk data or partner integration requires our express approval and may require separate written terms. You must not assume a general user account permits automated or partner access.

Service messages. We may send necessary account, security, application and service messages using the contact details you provide, subject to applicable law.

Commercial electronic messages. Commercial electronic messages will be sent in accordance with the Spam Act 2003 (Cth), including applicable consent, sender identification, contact information and unsubscribe requirements. Agreement to these Terms alone is not consent to marketing.

User-to-user communications. Users may communicate with others only for legitimate platform purposes and in a lawful, respectful way. We may apply proportionate anti-spam limits. Delivery of messages, applications or notifications may be affected by user settings, external systems or technical problems; check important matters directly where appropriate.

We may use human or automated means to detect potential breaches, fraud, security risks, unlawful or misleading advertisements, discriminatory content, misuse of personal information, inaccurate representations and threats to other users or the platform. We may request supporting information and, where reasonably appropriate:

We will exercise these powers reasonably and proportionately in light of the apparent risk, the evidence available, the need for prompt protection and applicable law, including the unfair contract terms provisions of the Australian Consumer Law. We may act without advance notice where delay would expose people, data or systems to harm, undermine an investigation or breach a legal obligation. Otherwise we will give reasonable notice or an explanation where practicable, and offer a way to raise an error through clause 22. We do not promise to review every item before publication.

We may preserve relevant records and disclose information to regulators, law enforcement or affected persons where lawful and appropriate. We may take reasonable measures against repeat misuse. A decision to allow material to appear is not a guarantee or verification.

Nothing in this clause authorises us to act in a way that is unfair within the meaning of the Australian Consumer Law or to remove accrued legal rights.

We aim to provide a useful service but do not promise continuous access, a particular position in search results, integration availability, or a particular number or quality of applications, interviews, offers, hires or placements. Jobs may close, change or be withdrawn. Users may misstate identity, experience, qualifications, references, work rights, wages or conditions despite safeguards.

Subject to clause 16, we do not guarantee the accuracy, legality, completeness, safety or suitability of information supplied by other users or independent third parties. You should make reasonable independent checks for material decisions. Nothing here limits a representation JobPick itself expressly makes or a right that cannot lawfully be excluded.

The generally available platform is free at the effective date of these Terms. Accepting these Terms does not authorise JobPick to charge you for use that was offered free or to enrol you in a future paid product.

We may later offer paid products. Before any purchase, we will present the applicable price, billing basis, inclusions, term, renewal, cancellation, refund arrangements and additional product terms as relevant, and ask for your separate agreement. No fee arises unless you actively order a paid product on those disclosed terms. Mandatory legal rights continue to apply. We will not charge a candidate a fee for finding employment where prohibited by law.

Non-excludable rights. Nothing in these Terms excludes, restricts or modifies a right, guarantee, remedy or liability that cannot lawfully be excluded, including under the Australian Consumer Law. Where those rights apply, our services come with guarantees that cannot be excluded. We remain responsible for our own misleading conduct, negligence and other legal obligations to the extent required by law.

Third-party and user conduct. Subject to clause 16.1, JobPick is not liable for a job seeker's or Job Poster's own statements, recruitment choices, employment arrangements, workplace conduct, salary or performance, or for loss caused by a user's breach of these Terms, except to the extent our own act or omission contributed to the loss. We are not responsible for the independent acts of an external website or provider merely because JobPick links to it. Where we select and integrate a third-party tool or AI provider as part of a JobPick feature, this clause does not automatically remove our responsibility for that feature under applicable law; our liability in that context is addressed in clause 16.1 and any applicable product terms.

Consequential loss, business users only. For a business user's claim arising from the free platform, and only to the extent lawful and fair in the circumstances, neither party is liable to the other for remote or unforeseeable consequential loss or loss of anticipated profit caused solely by ordinary service interruption. This sub-clause does not apply to consumers within the meaning of the Australian Consumer Law, and does not exclude reasonably foreseeable direct loss, breach of privacy or confidentiality obligations, wilful misconduct, fraud, or any non-excludable remedy.

Consumer rights preserved. If you are a consumer within the meaning of the Australian Consumer Law, nothing in clauses 16.2 or 16.3 limits any guarantee, remedy or right you have under that law.

Future paid products. Any liability limit for a future paid product must be set out in the disclosed product terms and assessed under applicable law at that time.

Proportionality. Any limitation of liability in these Terms applies only to the extent it is fair and reasonable in the circumstances and does not contravene the Australian Consumer Law.

An Organisation User and the organisation it represents must reimburse JobPick for reasonable loss, damages and external legal costs awarded or reasonably incurred in defending a third-party claim to the extent directly caused by:

JobPick will notify the Organisation User reasonably promptly of any claim, give it a reasonable opportunity to participate in the defence, and take reasonable steps to mitigate loss. No reimbursement is due to the extent JobPick's own breach, negligence or unlawful conduct caused or contributed to the claim.

A Candidate is not subject to clause 17.1 merely for making an application. A Candidate is responsible under ordinary law for proven loss directly caused by their fraud or intentional infringement; this clause does not create an open-ended indemnity against Candidates.

This indemnity applies only to the extent it is fair and reasonable in the circumstances, does not contravene the Australian Consumer Law, and does not require reimbursement for loss that is disproportionate to the conduct described.

You may stop using JobPick and request account closure through available controls or clause 22. Closure does not withdraw an application already delivered to a Job Poster or erase records we or a recipient must lawfully keep.

We may suspend or end access on the grounds in clause 13, where reasonably necessary for security or compliance, if a feature is discontinued, or where continued provision is not reasonably practicable. For a non-urgent material breach capable of remedy, we will ordinarily give notice and a reasonable opportunity to remedy it. We may act promptly for serious misuse, fraud or risk.

Rights and obligations that by nature continue, including intellectual property, lawful retention, accrued claims and clauses 16 and 17, survive closure.

Nothing in this clause authorises us to act in a way that is unfair within the meaning of the Australian Consumer Law or to remove accrued legal rights.

We may modify features for product, security, legal or operational reasons. We will take reasonable steps to explain a material reduction in an existing feature to affected users where practicable.

We may update these Terms prospectively. Minor clarifications may take effect when published. For material changes that adversely affect existing users, we will provide reasonable advance notice by email, account notification or a prominent platform notice, explain the effective date and request fresh acceptance where appropriate. An urgent change required by law or to protect security may take effect sooner with notice as soon as practicable. Changes do not impose retrospective fees or remove accrued legal rights. If you do not accept a material change, you may stop using the affected service and close your account. Continued use after effective notice may constitute acceptance to the extent enforceable.

We will retain previous versions of these Terms and a record of the version in effect at the time of each user's acceptance. Previous versions are available on request through the contact route in clause 22.

Severability and waiver. If a provision is invalid, the rest continues where it can operate fairly. A failure to enforce a provision is not a waiver.

Assignment. You may not transfer your account or rights under these Terms without consent. We may transfer our rights and obligations as part of a genuine transfer of the JobPick business if the transferee assumes them and users' rights are not materially reduced, subject to law.

Entire agreement. These Terms and any separately accepted feature or paid-product terms form the agreement for the relevant service. If a specific set of expressly accepted terms conflicts with these Terms for that feature, the specific terms prevail to that extent.

Privacy Policy. The Privacy Policy is a notice about personal-information handling and is not a device for overriding these Terms or obtaining blanket consent.

Relationship. Nothing in these Terms creates a partnership, joint venture, agency, employment or fiduciary relationship between JobPick and any user.

Force majeure. Neither party is liable for delay or failure to perform an obligation to the extent caused by circumstances genuinely beyond that party's reasonable control, provided the affected party takes reasonable steps to minimise the impact and resumes performance as soon as practicable. This clause does not excuse payment obligations or breaches that preceded the relevant event.

These Terms are governed by the laws of New South Wales, Australia. The courts of New South Wales have non-exclusive jurisdiction. This does not remove any mandatory consumer or other legal right available to a user under applicable law, or prevent a person from using a court, tribunal or regulator available to them under applicable Commonwealth, state or territory law.

International users. If you access JobPick from outside Australia, you do so on your own initiative and are responsible for compliance with local laws. Australian law governs these Terms to the extent permitted by applicable law. Mandatory consumer protections in your jurisdiction are not excluded.

Contact JobPick about these Terms, account issues, suspected scams, unlawful advertisements, security concerns or a moderation decision at support@jobpick.com.au or https://jobpick.com.au/contact. Provide enough detail for us to identify the issue without sending unnecessary sensitive information. For privacy requests, use the contact method in the Privacy Policy.